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Buy iPhone 16

Frequently Asked Questions

  • An unconnected iPhone purchased from apple.com is unlocked. This means you aren’t tied to a single network provider or a multi-year service contract. You can choose the network and tariff that are right for you. Once your new iPhone is activated, it remains unlocked, which means you can use it with any network that provides service for iPhone.
  • Yes, iCloud makes moving your settings, photos, apps and documents to a new device seamless. Just sign in to iCloud when you set up your new device, access your previous device’s iCloud backup and you’ll be ready to go in minutes.

    Don’t have enough iCloud storage to complete a backup? iCloud will grant you enough temporary storage to make sure you can back up your device and get all of your data transferred, free of charge (iOS 15 required).

    With Quick Start, you can restore your data and content to your new iPhone from your iCloud backup. For phones using iOS 12.4 or later, Quick Start offers the option of using device-to-device migration, allowing you to transfer all your data wirelessly from your current device to your new one.

    If you are switching from Android, you need to download the Move to iOS app first and follow the setup process on your new iPhone.

    To learn how to transfer data to your new iPhone, see support.apple.com/en-gb/HT201269 (opens in new window) .

  • iPhone 16 Pro, iPhone 16, iPhone 15, iPhone 14 and iPhone SE are 5G capable. For 5G access, you need to activate your iPhone with a network provider that offers 5G service. Some providers may also require a 5G service plan or a new SIM. Contact your provider for more information. Learn more about network providers in your country here (opens in new window) .
  • iPhone models currently sold on apple.com work with compatible networks around the world, including 5G and 4G LTE networks. Check with your home network provider regarding international roaming charges, or purchase a compatible nano-SIM at your destination.

  • Apple accepts Apple Pay, most credit and debit cards, PayPal, and Apple Store Gift Cards. Qualifying customers can also pay in instalments with financing options.

    Some payment options may not be available for all products. Learn more about payment methods, as well as Terms and Conditions. You can call 0800 048 0408 for more information.

  • Yes. If you change your mind and no longer wish to keep your iPhone, you have the option to return it to us for free within 14 days of receipt. The returned iPhone must be in good condition and in the original packaging, which contains all accessories, manuals and instructions. Returns are subject to Apple’s Sales and Refunds Policy.

    Learn more about returns, refunds and exchanges (opens in new window)

  • The iPhone Upgrade Programme is the easiest way to upgrade to the latest iPhone, and also offers the security and protection of AppleCare+. With this programme, you’re eligible to upgrade to a new iPhone after 11 payments. Simply trade in your current iPhone and start the programme again with your choice of a new model, colour, and storage capacity

    If you’d like to participate in the iPhone Upgrade Programme, you can learn more about joining here (opens in new window). If you’re already part of the programme, check whether you are eligible to upgrade today and reserve your new iPhone online or using the Apple Store app. Then visit an Apple Store to trade in your current iPhone and start a loan agreement for your new iPhone.

    Note: As part of the iPhone Upgrade Programme, we will arrange for you to trade in your current iPhone. Do not use the standard Apple Trade In (opens in new window) option.

    Check your upgrade eligibility now (opens in new window)

  • Apple Trade In makes it easy to get credit towards the purchase of your next device. Simply answer a few questions about your device. Based on what you tell us, we’ll provide an estimated trade-in value.** If you pay monthly, we’ll apply the value as instant credit to lower the monthly payments of your new device. If you pay in full, we’ll credit your payment method after we receive your trade-in. If it’s not eligible for credit, you can recycle it for free.

    After your new device ships, we’ll send you a free trade-in kit with instructions and a pre-paid shipping label. When we receive your trade-in, we’ll verify its condition and if everything checks out, your trade-in will be complete. If your device doesn’t match the condition you described, you’ll receive an email with next steps. If you paid in full and the value of your device was more than the cost of your new device, you’ll receive an Apple Gift Card by email with the remaining amount.

    The online trade-in process generally takes two to three weeks.

    You can also trade in your device at an Apple Store at the point of purchase. However, the trade-in value in the store may be different from the estimated trade-in value you received online.

    Learn more about Apple Trade In (opens in new window)

  • Both AppleCare+ and AppleCare+ with Theft and Loss are insurance products that provide 24/7 priority tech support and hardware coverage, including unlimited incidents of accidental damage protection. You can even add theft and loss protection, depending on the policy you choose. Coverage begins on your AppleCare+ purchase date.

    Learn more about AppleCare+

Your new iPhone comes with so much more.

Apple TV+

3 free months of original films and series.°°

Apple Fitness+

3 free months of workouts, from HIIT to Meditation.°°

Apple Arcade

3 free months of incredibly fun, uninterrupted gameplay.°°

Apple News+

3 free months of top stories from leading publications.°°

Which iPhone is right for you?

iPhone 16 Pro — available in Desert Titanium, Natural Titanium, White Titanium and Black Titanium. New

iPhone 16 Pro

The ultimate iPhone.

From £999

6.9″ or 6.3″

Super Retina XDR display footnote ¹

ProMotion technology

Always-On display

Titanium with textured matt glass back

Action button

Apple Intelligence footnote 

A18 Pro chip
with 6-core GPU

Camera Control

Easier way to capture

Faster access to photo and video tools

Pro camera system

48MP Fusion | 48MP Ultra Wide | Telephoto

Super-high-resolution photos
(24MP and 48MP)

Next-generation portraits with Focus and Depth Control

48MP macro photography

Dolby Vision up to 4K at 120 fps

Spatial photos and videos

Latest-generation Photographic Styles

Up to

10x

optical zoom range

Dynamic Island

A magical way to interact with iPhone

Emergency SOS

Emergency SOS via satellite footnote 

Crash Detection footnote 

Roadside Assistance via satellite footnote 

Up to 33 hours video playback footnote ³

USB‑C

Supports USB 3 footnote 

Face ID

iPhone 16 — available in Ultramarine, Teal, Pink, White and Black. New

iPhone 16

A total powerhouse.

From £799

6.7″ or 6.1″

Super Retina XDR display footnote ¹

Aluminium with colour-infused glass back

Action button

Apple Intelligence footnote 

A18 chip
with 5‑core GPU

Camera Control

Easier way to capture

Faster access to photo and video tools

Advanced dual-camera system

48MP Fusion | 12MP Ultra Wide

Super-high-resolution photos
(24MP and 48MP)

Next-generation portraits with Focus and Depth Control

Macro photography

Spatial photos and videos

Latest-generation Photographic Styles

Up to

4x

optical zoom range

Dynamic Island

A magical way to interact with iPhone

Emergency SOS

Emergency SOS via satellite footnote 

Crash Detection footnote 

Roadside Assistance via satellite footnote 

Up to 27 hours video playback footnote ³

USB‑C

Supports USB 2

Face ID

iPhone 15 — available in Pink, Yellow, Green, Blue, Black.

iPhone 15

As amazing as ever.

From £699

6.7″ or 6.1″

Super Retina XDR display footnote ¹

Aluminium with colour-infused glass back

Ring/Silent switch

A16 Bionic chip with 5-core GPU

Advanced dual-camera system

48MP Main | 12MP Ultra Wide

Super-high-resolution photos
(24MP and 48MP)

Next-generation portraits with Focus and Depth Control

4x

optical zoom range

Dynamic Island

A magical way to interact with iPhone

Emergency SOS

Emergency SOS via satellite footnote 

Crash Detection footnote 

Roadside Assistance via satellite footnote 

Up to 26 hours video playback footnote ³

USB‑C

Supports USB 2

Face ID

iPhone SE — available in Midnight, Starlight and (PRODUCT)RED.

Serious power. Serious value.

From £429

4.7″

Retina HD display

Aluminium and glass

Ring/Silent switch

A15 Bionic chip
with 4-core GPU

Single-camera system

12MP Main

Portrait mode with Depth Control

1x

optical zoom range

Emergency SOS

Up to 15 hours video playback footnote 

Lightning

Supports USB 2

Touch ID