Buy iPhone 13
Frequently Asked Questions
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An unconnected iPhone purchased from apple.com is unlocked. This means you aren’t tied to a single network provider or a multi-year service contract. You can choose the network and tariff that are right for you. Once your new iPhone is activated, it remains unlocked, which means you can use it with any network that provides service for iPhone.
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Yes, iCloud makes moving your settings, photos, apps and documents to a new device seamless. Just sign in to iCloud when you set up your new device, access your previous device’s iCloud backup and you’ll be ready to go in minutes.
Don’t have enough iCloud storage to complete a backup? iCloud will grant you enough temporary storage to make sure you can back up your device and get all of your data transferred, free of charge (iOS 15 required).
With Quick Start, you can restore your data and content to your new iPhone from your iCloud backup. For phones using iOS 12.4 or later, Quick Start offers the option of using device-to-device migration, allowing you to transfer all your data wirelessly from your current device to your new one.
If you are switching from Android, you need to download the Move to iOS app first and follow the setup process on your new iPhone.
To learn how to transfer data to your new iPhone, see support.apple.com/en-gb/HT201269 (opens in new window).
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iPhone 15 Pro, iPhone 15, iPhone 14, iPhone 13 and iPhone SE are 5G capable. For 5G access, you need to activate your iPhone with a network provider that offers 5G service. Some providers may also require a 5G service plan or a new SIM. Contact your provider for more information. Learn more about network providers in your country here (opens in new window).
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iPhone models currently sold on apple.com work with compatible networks around the world, including 5G and 4G LTE networks. Check with your home network provider regarding international roaming charges, or purchase a compatible nano-SIM at your destination.
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Apple accepts Apple Pay, most credit and debit cards, PayPal, and Apple Store Gift Cards. Qualifying customers can also pay in instalments with financing options.
Some payment options may not be available for all products. Learn more about payment methods, as well as Terms and Conditions. You can call 0800 048 0408 for more information.
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Yes. If you change your mind and no longer wish to keep your iPhone, you have the option to return it to us for free within 14 days of receipt. The returned iPhone must be in good condition and in the original packaging, which contains all accessories, manuals and instructions. Returns are subject to Apple’s Sales and Refunds Policy.
Learn more about returns, refunds and exchanges (opens in new window)
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Apple Trade In makes it easy to get credit towards the purchase of your next device. Simply answer a few questions about your device. Based on what you tell us, we’ll provide an estimated trade-in value. If you pay monthly, we’ll apply the value as instant credit to lower the monthly payments of your new device. If you pay in full, we’ll credit your payment method after we receive your trade-in. If it’s not eligible for credit, you can recycle it for free.
After your new device ships, we’ll send you a free trade-in kit with instructions and a pre-paid shipping label. When we receive your trade-in, we’ll verify its condition and if everything checks out, your trade-in will be complete. If your device doesn’t match the condition you described, you’ll receive an email with next steps. If you paid in full and the value of your device was more than the cost of your new device, you’ll receive an Apple Gift Card by email with the remaining amount.
The online trade-in process generally takes two to three weeks.
You can also trade in your device at an Apple Store at the point of purchase. However, the trade-in value in the store may be different from the estimated trade-in value you received online.
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Both AppleCare+ and AppleCare+ with Theft and Loss are insurance products that provide 24/7 priority tech support and hardware coverage, including unlimited incidents of accidental damage protection. You can even add theft and loss protection, depending on the policy you choose. Coverage begins on your AppleCare+ purchase date.
Your new iPhone comes with so much more.
Apple TV+
3 free months of original films and series.°°
Apple Fitness+
3 free months of workouts, from HIIT to Meditation.°°
Apple Arcade
3 free months of incredibly fun, uninterrupted gameplay.°°
Apple News+
3 free months of top stories from leading publications.°°
Which iPhone is right for you?
6.7″ or 6.1″
Super Retina XDR display footnote ¹
ProMotion technology
Always-On display
Titanium with textured matt glass back
Action button
Dynamic Island
A magical way to interact with iPhone
A17 Pro chip with 6-core GPU
Pro camera system
48MP Main | Ultra Wide | Telephoto
Super-high-resolution photos
(24MP and 48MP)
Next-generation portraits with Focus and Depth Control
Up to
10x
optical zoom range
Emergency SOS
Emergency SOS via satellite footnote ³
Crash Detection footnote ⁴
Up to 29 hours video playback footnote ⁵
USB‑C
Supports USB 3 for up to 20x faster transfers footnote ⁷
Face ID
6.7″ or 6.1″
Super Retina XDR display footnote ¹
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Aluminium with colour-infused glass back
Ring/Silent switch
Dynamic Island
A magical way to interact with iPhone
A16 Bionic chip with 5-core GPU
Advanced dual-camera system
48MP Main | Ultra Wide
Super-high-resolution photos
(24MP and 48MP)
Next-generation portraits with Focus and Depth Control
4x
optical zoom range
Emergency SOS
Emergency SOS via satellite footnote ³
Crash Detection footnote ⁴
Up to 26 hours video playback footnote ⁵
USB‑C
Supports USB 2
Face ID
6.7″ or 6.1″
Super Retina XDR display footnote ¹
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Aluminium with glass back
Ring/Silent switch
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A15 Bionic chip
with 5-core GPU
Dual-camera system
12MP Main | Ultra Wide
—
Portrait mode with Focus and Depth Control
2x
optical zoom range
Emergency SOS
Emergency SOS via satellite footnote ³
Crash Detection footnote ⁴
Up to 26 hours video playback footnote ⁵
Lightning
Supports USB 2
Face ID