Every HomePod comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for HomePod extends your coverage to two years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection, each subject to a $15 service fee plus applicable tax for HomePod mini or a $39 service fee plus applicable tax for HomePod.(1) In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.
How to get AppleCare+
Add it to your bag during the checkout process when you purchase your new HomePod.
Or buy it within 60 days of your HomePod purchase:
- Online (requires you to verify your serial number)
- At an Apple Store (if AppleCare+ is purchased separately from HomePod, inspection of HomePod and proof of purchase are required.)
- By calling (800) 275-2273 (requires you to provide proof of purchase)
One stop for technical support
Because Apple designs HomePod and Siri, HomePod is a truly integrated system. And only AppleCare+ provides one-stop service and support rom Apple experts, so most issues can be resolved in a single call.(2)
- 24/7 priority access to Apple experts via chat or phone
- Mail-in repair(3): Mail in your HomePod using a prepaid shipping box provided by Apple
- Carry-in repair(3): Take your HomePod to an Apple Store or other Apple Authorized Service Provider
- Express Replacement Service: We'll ship you a replacement device so you don’t have to wait for a repair
Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:
- Your HomePod
- Unlimited incidents of accidental damage protection of your HomePod, each subject to a $15 service fee plus applicable tax for HomePod mini or a $39 service fee plus applicable tax for HomePod
Software support included
You can call or chat and get direct access to Apple experts for questions on a wide range of topics, including:
- Using AirPlay
- Connecting to wireless networks
- Questions about the Home app
Important notes