AppleCare+ for HomePod provides up to two years of expert technical support and additional hardware coverage from Apple(1), including unlimited incidents of accidental damage protection, each subject to a service fee of NZ$25 for HomePod mini or NZ$69 for HomePod. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.(2) Coverage begins on your AppleCare+ purchase date.
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by New Zealand consumer law. For details, click here.
How to get AppleCare+
Add it to your bag during the check-out process when you purchase your new HomePod. Or buy it within 60 days of your HomePod purchase:
- Online (requires you to verify your serial number)
- By calling 0800-127-753 (requires you to provide proof of purchase)
One stop for expert service and support
Because Apple designs HomePod and Siri, you get a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)
Additional Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple‑authorised technicians. Service coverage includes:
- Your HomePod
- Unlimited incidents of accidental damage protection, each subject to a NZ$25 for Home Pod mini or NZ$69 for HomePod.
Software support included
You can call or chat and get direct access to Apple experts to answer your questions on a wide range of topics, including:
- Using AirPlay
- Connecting to wireless networks
- Using the Home app
Important notes