AppleCare+ for iPhone
Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from your AppleCare+ purchase date(1) and adds unlimited incidents of accidental damage protection. Each incident is subject to a service fee of RM 139 for screen or back glass damage, or RM 469 for other accidental damage.(2) In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.
How to get AppleCare+
Add it to your bag during the checkout process when you purchase your new iPhone.
Or buy it within 60 days of your iPhone purchase. Your iPhone purchase date is the date we ship and charge you for your order:
- On your iPhone (go to Settings > General > About and choose Add AppleCare+ Coverage)
- Online (requires you to verify your serial number and run a remote diagnostic)
- By calling 1-800 803 638 (requires you to run a remote diagnostic and provide proof of purchase)
One stop for technical support
Because Apple designs iPhone, iOS and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.(3)
- Priority access to Apple experts via chat or phone
- 24/7 priority access through getsupport.apple.com
- Same-day service in most major metropolitan areas worldwide(4)
- Express Replacement Service: we’ll ship you a replacement device so you don’t have to wait for a repair(4)
- Carry-in repairs(4): take your iPhone to an Apple Authorised Service Provider
Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Coverage includes the following:
- Your iPhone
- Battery(1)
- Included cable
- Unlimited incidents of accidental damage protection,(2) each subject to a service fee of RM 139 for screen or back glass damage, or RM 469 for other accidental damage
Software support included
With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud, and Apple-branded apps, including:
- Using iOS and iCloud
- Connecting to wireless networks
- Questions about Apple-branded iPhone apps such as FaceTime, Mail and Calendar
Important notes