Every HomePod comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary tech support. AppleCare+ for HomePod extends your coverage to two years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection, each subject to a service fee of RM 69 for HomePod mini or RM 199 for HomePod. (1)
How to get AppleCare+
Add it to your bag during the checkout process when you purchase your new HomePod.
Or buy it within 60 days of your HomePod purchase:
- Online (requires you to verify your serial number)
- By calling 1-800 803 638 (requires you to provide proof of purchase)
One stop for expert service and support
Because Apple designs HomePod and Siri, HomePod is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)
- Direct access to Apple experts by chat or phone
- 24/7 priority access to Apple experts via chat or phone
- Express Replacement Service(3): We’ll ship you a replacement device so you don't have to wait for a repair
Additional Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes the following:
- Your HomePod
- Unlimited incidents of accidental damage protection, each subject to a service fee of RM 69 for HomePod mini or RM 199 for HomePod
Software support included
You can call or chat and get direct access to Apple experts for questions on a wide range of topics, including:
- Using AirPlay
- Connecting to wireless networks
- Questions about the Home app
Important notes