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Frequently Asked Questions

  • Apple Watch straps are available in a variety of styles and sizes.

    First, you’ll need to choose a case size and strap style to see which strap sizes are available with that combination. The strap you choose will specify the maximum and minimum wrist size. To get the correct strap size, we recommend that you precisely measure around your wrist.

    If you choose an Apple Watch with a Sport Band, first select your case size then select your strap size. Sport Bands only come with one size in the box.

    If you choose a Solo Loop or Braided Solo Loop strap, you’ll need to use the sizing guide to find your exact size. Our sizing for these straps has changed, so please use the updated sizing guide even if you’ve purchased one in the past. When you shop for Solo Loop straps, there are step-by-step instructions to help you measure your wrist using a printable tool or household objects so you can find the correct size.

  • You can pair any case with almost any strap in the Apple Watch Studio. Once you’ve created a combination you like, you can save it and then create others to compare.
  • The GPS + Cellular model allows you to stay connected to the people and information you care about with just your Apple Watch. With a data plan you can send and receive text messages, answer phone calls, receive notifications, and stream Apple Music and Apple Podcasts without needing your iPhone nearby. To pair watches for kids who don’t have an iPhone yet using Apple Watch For Your Kids, a GPS + Cellular model is required.

    With the GPS model, you must be connected to your iPhone via Bluetooth or Wi-Fi to send and receive text messages, answer phone calls and receive notifications. The built-in GPS works independently of your iPhone for distance, pace and route mapping in workouts.

    Learn more about cellular connectivity and which network providers support Apple Watch(Opens in a new window)

  • While service plans vary by network provider,* many offer free or special trials for Apple Watch. Contact your wireless service provider for more details.

    Learn more about which network providers support Apple Watch(Opens in a new window)

    * Apple Watch (GPS + Cellular) does not support international roaming. But you’ll still be able to complete a call to emergency services almost anywhere in the world. Just press and hold the side button on Apple Watch Series 10 (GPS + Cellular) or Apple Watch SE (GPS + Cellular) models and you’ll be connected to the help you need, even if you’re nowhere near your iPhone.

  • Apple Watch Ultra 2, Apple Watch Series 10 and Apple Watch SE require iPhone Xs or later with iOS 18 or later. Apple Watch is only compatible with iPhone.

    Features are subject to change. Some features, applications and services may not be available in all regions or all languages.

    View complete list(Opens in a new window)

  • Whether you buy online or in an Apple Store, it’s easy to transfer your data and set up your new Apple Watch. Apple Watch content backs up automatically to your companion iPhone, so you can restore your Apple Watch from a backup. When you back up your iPhone, it includes your Apple Watch data.

    Discover all the amazing things your new Apple Watch can do with the help of an Apple Specialist. After your Apple Watch ships, you’ll receive an invitation to schedule a free one-to-one online session where you can cover the topics of your choice. To get the most out of your time, use our online guides to transfer your data to your new Apple Watch before your session.

    Learn how to set up and transfer data to your new Apple Watch

  • Delivery estimates are based on item availability and the shipping option you choose. You’ll get a final delivery date after you place your order.

    Standard shipping is free for all online orders.

    Orders placed through apple.com can only be shipped within the country or region of purchase. Visit the online store of the location where you want your products delivered.

  • Yes. If you change your mind and no longer wish to keep your Apple Watch, you have the option to return it to us. The returned Apple Watch must be in good condition and in the original packaging, which contains all accessories, manuals and instructions. Returns are subject to Apple’s Sales and Refunds Policy.

    Learn more about returns, refunds and exchanges(Opens in a new window)

Which Apple Watch is right for you?

 

Apple Watch SE

From RM 999

44mm or 40mm aluminium case size

LTPO OLED Retina display

-

Up to 1,000 nits

-

-

High and low heart rate notifications1

Irregular rhythm notifications2

Low cardio fitness notifications

-

Sleep tracking

Vitals app featuring heart rate, respiratory rate and sleep duration4

-

Cycle tracking6

Emergency SOS7

International Emergency Calling8

Fall Detection and Crash Detection7, 9

-

50 metres

Water resistant10

Swimproof10

-

-

-

-

GPS

Available mobile connectivity13

S8 SiP

-

Find iPhone

Up to 18 hours normal use16

Low Power Mode

-

New

Apple Watch Series 10

From RM 1,799

46mm or 42mm aluminium or titanium case size

LTPO3 OLED Always‑On Retina display

Wide-angle OLED

Up to 2,000 nits

Up to 40% brighter when viewed at an angle

ECG app1

High and low heart rate notifications1

Irregular rhythm notifications2

Low cardio fitness notifications

Blood Oxygen app3

Sleep tracking

Vitals app featuring heart rate, respiratory rate, wrist temperature, blood oxygen and sleep duration3, 4

Temperature sensing5

Cycle tracking with retrospective ovulation estimates6

Emergency SOS7

International Emergency Calling8

Fall Detection and Crash Detection7, 9

-

50 metres

Water resistant11

Swimproof11

Depth gauge to 6m

Water temperature sensor

-

-

GPS

Available mobile connectivity13

S10 SiP

Double tap gesture

Precision Finding for iPhone15

Up to 18 hours normal use17

Up to 36 hours in Low Power Mode17

Faster charging (0–80% in about 30 minutes)19

New Finish

Apple Watch Ultra 2

From RM 3,799

49mm titanium case size

LTPO2 OLED Always‑On Retina display

-

Up to 3,000 nits

-

ECG app1

High and low heart rate notifications1

Irregular rhythm notifications2

Low cardio fitness notifications

Blood Oxygen app3

Sleep tracking

Vitals app featuring heart rate, respiratory rate, wrist temperature, blood oxygen and sleep duration3, 4

Temperature sensing5

Cycle tracking with retrospective ovulation estimates6

Emergency SOS7

International Emergency Calling8

Fall Detection and Crash Detection7, 9

Siren

100 metres

Water resistant12

Swimproof12

Depth gauge to 40m

Water temperature sensor

High-speed water sports

Recreational scuba to 40m

Precision dual‑frequency GPS

Mobile connectivity14

S9 SiP

Double tap gesture

Precision Finding for iPhone15

Up to 36 hours normal use18

Up to 72 hours in Low Power Mode18

Fast charging (0–80% in about 1 hour)19

Get 3 months free when you buy an Apple Watch. ${translate.store.a11y.footnote} °

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