Every iPad comes with 1 year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ extends your iPad, Apple Pencil and Apple-branded iPad keyboard coverage to 2 years from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each incident subject to a service fee.
How to get AppleCare+
Add it to your shopping bag during the checkout process when you purchase your new iPad.
Or buy it within 60 days of your iPad purchase:
- At an Apple Store (if AppleCare+ is purchased separately from iPad, inspection of iPad and proof of purchase are required)
- By calling 000800 1009009 (requires you to run a remote diagnostic and provide proof of purchase)
One stop for technical support
Because Apple designs iPad, iOS and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)
- Priority access to Apple experts
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Pickup and delivery service: Schedule a pickup at your home or office. We’ll return your iPad when service is completed
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Carry-in repair(3): Take your iPad to an Apple Store or other Apple Authorised Service Provider
Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes the following:
- Your iPad
- Battery(1)
- Apple Pencil(1)
- Apple-branded iPad keyboard
- Included USB cable and power adapter
- Unlimited incidents of accidental damage protection, each subject to a service fee
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:
- Using iOS and iCloud
- Connecting to wireless networks
- Questions about FaceTime, Keynote, Numbers, Pages and other Apple-branded iPad apps
Important notes