If your order was not authorised online, please confirm you have correctly entered your credit card details and place your order again. If you still have difficulties please contact your credit card company to make them aware of your order.
If you have already received an order number but were informed by Apple that your card was declined, to prevent further delay of your order, please:
1. Contact your card provider to advise them that you have placed an order with Apple so that the payment can be processed.
2. Visit Order Status to verify your payment or to make changes to your payment information. Please note that it may take up to 24 hours for the status to update. If you placed your order without an Apple ID and wish to make changes to your payment information, please contact the Apple Store Customer Service team for assistance.