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Frequently Asked Questions

  • Both Apple Pencil Pro and Apple Pencil (USB-C) are compatible with this iPad mini.

    Apple Pencil Pro pairs wirelessly and attaches magnetically for charging and storage.

    Apple Pencil (USB-C) pairs via USB-C Charge Cable and attaches magnetically for storage.

  • iPad mini includes eSIM technology that enables fast, convenient, and secure activation of cellular data plans. There are a few ways to activate eSIM on your iPad including transferring from another iPad, joining an existing iPhone cellular plan, adding a new plan in Settings, scanning a QR code, or using an app from a carrier.* With eSIM you can choose cellular data plans from select carriers in more than 180 countries and regions around the world. Learn more about setting up eSIM.

    * Not all carriers support eSIM. See your carrier for more details. eSIM technology works with iPad Pro (M4), iPad Pro 11‑inch (1st generation and later), iPad Pro 12.9‑inch (3rd generation and later), iPad Air (M2), iPad Air (3rd generation and later), iPad (7th generation and later), iPad mini (A17 Pro), and iPad mini (5th and 6th generation).

  • The Apple Trade In programme makes it easy to trade in an eligible iPad. Just answer a few questions regarding the model and condition, and we will provide an estimated trade-in value* or a simple way to recycle it for free if it’s not eligible for credit.

    If your iPad is eligible and you accept the quote, we will send you a free trade-in kit, separate to your new iPad (at no cost to you), so you can then send in your current iPad within the 14-day return window.

    Once we receive your iPad, we’ll inspect it and verify its condition. If the condition matches what you described, there’s nothing more you need to do. If the condition doesn’t match, a new trade-in value will be provided. You’ll have the option to either accept this revised value or reject it. We’ll work with you to confirm that you still want to move forwards with the trade‑in.

    The trade-in process can take up to 2–3 weeks.

    You can also trade your device in at an Apple Store at the point of purchase; however, the trade-in value in-store may be different to the estimated trade-in value you received online.

  • Your new iPad comes with one year of hardware repair coverage and up to 90 days of technical support. AppleCare+ extends your iPad, Apple Pencil, and Apple-branded iPad keyboard coverage to two years from your AppleCare+ purchase date and offers unlimited incidents of accidental damage protection. Each incident is subject to a service fee of HK$228 screen repair, HK$788 for other accidental damage to 11-inch iPad Pro (M4), 13-inch iPad Pro (M4), 11-inch iPad Air (M2), 13-inch iPad Air (M2); HK$348 for accidental damage to all other iPad models, and HK$228 for Apple Pencil or Apple-branded iPad keyboard.

    Learn more about AppleCare+

There’s always more to explore.

Get 3 months free on your iPad mini.Footnote**

iPad screen showing the title Shrinking, Harrison Ford is standing behind a seated Jason Segel, Ford is gently pulling on Segel’s cheeks to create a smiling expression, both are wearing formal attire, below the tablet is a promo for new Apple Originals every month on Apple TV+
Apple TV+
Watch new Apple Originals every month.Footnote
Learn more

Compare iPad models

iPad Pro — available in Space Black, Silver

iPad Pro

The ultimate iPad experience with the most advanced technology.

HK$7,999 From

13” or 11”

Ultra Retina XDR display2

ProMotion technology

P3 wide color

True Tone

Anti-reflective coating

Nano-texture display glass option on 1TB and 2TB models

M4 chip

12MP Wide camera

4K video, ProRes

Landscape 12MP Ultra Wide front camera

TrueDepth camera system

Built for Apple Intelligence footnote ³

Supports Apple Pencil Pro

Supports Apple Pencil 
(USB-C)

Supports Magic Keyboard for iPad Pro (M4)

iPad Air — available in Space Gray, Blue, Purple, Starlight

iPad Air

Serious performance in a thin and light design.

HK$4,599 From

13” or 11”

Liquid Retina display2

P3 wide color

True Tone

Anti-reflective coating

M2 chip

12MP Wide camera

4K video

Landscape 12MP Ultra Wide front camera

Built for Apple Intelligence footnote ³

Supports Apple Pencil Pro

Supports Apple Pencil 
(USB-C)

Supports Magic Keyboard

iPad — available in Blue, Pink, Yellow, Silver

iPad

The colorful, all-screen iPad for the things you do every day.

HK$2,799 From

10.9”

Liquid Retina display2

sRGB color

True Tone

A14 Bionic chip

12MP Wide camera

4K video

Landscape 12MP Ultra Wide front camera

Supports Apple Pencil 
(USB-C)

Supports Apple Pencil
(1st generation)⁴

Supports Magic Keyboard Folio

iPad mini — available in Space Gray, Blue, Purple, Starlight

New iPad mini

The full iPad experience in an ultraportable design.

HK$3,799 From

8.3”

Liquid Retina display2

P3 wide color

True Tone

Anti-reflective coating

A17 Pro chip

12MP Wide camera

4K video

12MP Ultra Wide front camera

Built for Apple Intelligence footnote ³

Supports Apple Pencil Pro

Supports Apple Pencil 
(USB-C)

Supports Bluetooth keyboards

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