AppleCare+ for Mac
Every Mac comes with a one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ for Mac extends your coverage and adds unlimited incidents of accidental damage protection, each subject to a service fee of $129 for screen damage or external enclosure damage, or $379 for other accidental damage, plus applicable tax.(1) In addition, you'll get 24/7 priority access to Apple experts via chat or phone.(2)
How to get AppleCare+
Add it to your bag during the checkout process when you purchase your new Mac.
Or buy it within 60 days of your Mac purchase:
- On your Mac (go to > System Settings > General > About)
- Online (requires you to verify your serial number)
- At an Apple Store (if AppleCare+ is purchased separately from Mac, inspection of Mac and proof of purchase are required)
- By contacting Apple
One stop for technical support
Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only the AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)
- 24/7 priority access to Apple experts via chat or phone
- Global repair coverage (1)
- Onsite service: request that a technician come to your location or have a courier pick up your Mac for service(3)
- Carry-in repair (3): Take your Mac to an Apple Store or other Apple Authorized Service provider
Apple hardware coverage
AppleCare+ for Mac provides global repair coverage, both parts and labour, from Apple-authorised technicians around the world. Coverage includes the following:
- Your Mac computer
- Battery (1)
- Included accessories such as the power adapter
- Apple memory (RAM)
- Apple USB SuperDrive
- Unlimited incidents of accidental damage protection, each subject to a service fee of $129 for screen damage or external enclosure damage, or $379 for other accidental damage, plus applicable tax(1)
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Using macOS and iCloud
- Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers and Keynote, and pro apps, such as Final Cut Pro, Logic Pro and more
- Connecting to printers and wireless networks
Important notes