Gift Cards and Codes; Apple  Account Associated Balance; Redemption; Add Funds.

App Store Gift Cards and Codes are issued and managed by Apple Distribution International Ltd. (“Apple”) and include App Store Gift Codes (collectively “Store Credit”) that are automatically added to your Apple Account (“Account”) balance when purchased directly from the App Store, Apple Books, Apple TV App or Apple Music (“Services”). Your Account balance represents the balance of all Store Credit that has been redeemed into and associated with your Account and funds added to your Account Balance through the Services to establish an “Associated Balance”.  When you have Associated Balance in your Account, purchases from the Services will first be deducted from your Account. Any unused Associated Balance will remain with your Account. If a purchase exceeds your Associated Balance, you will be asked to pay with another payment method. If your new payment method cannot cover the remaining amount, the transaction will be canceled.

Apple Account: Use of Store Credit or Content Codes purchased in Hong Kong requires an Apple Account and acceptance of the Services terms and conditions. An Apple Account is the account you use to access the Services.

Use of Associated Balance: Store Credit can be loaded into your account by redeeming physical or digital gift cards into your Associated Balance or by adding funds to your Associated Balance through the Services.

You agree to not use Store Credit or Associated Balance in a manner that is misleading, deceptive, unfair, or otherwise harmful to Apple or its customers. We reserve the right, without notice to you, to void or deactivate Store Credit (including a portion of your Associate Balance) without a refund, suspend or terminate customer accounts, suspend or terminate the ability to use the Services, cancel or limit orders and bill alternative forms of payment if we suspect a Store Credit or Associated Balance was obtained, used, or applied to an Apple Account fraudulently, unlawfully, or otherwise in violation of these terms and conditions.

If you use the payment method on file with the Services to add funds to your Associated Balance, prior to charging the payment method on file, an authorization will occur for the amount of your purchase or reload transaction.

Auto Reload Functionality: You may have the option to add funds to your Associated Balance on a recurring basis ("Auto Reload"). Once enabled, Auto Reload continues until cancelled. You may cancel Auto Reload in your Auto Reload screen at App Store > Account > Add Funds tab up to one day prior to a scheduled Auto Reload. In some countries, the Add Funds tab may be labeled "Add Money".

With Auto Reload, you select the reload amount. You also select the timing: for example, weekly, bi-weekly, or monthly, or when your Associated Balance falls below a set amount.

For example, if you set Auto Reload to add HK$200.00 to your Associated Balance "monthly" at the "End of Month", your payment method will be charged HK$200.00 and HK$200.00 will be added to your Associated Balance on the 28th, 29th, 30th, or 31st of the month, whichever is the last day in the then-current month. Alternatively, if you set Auto Reload to add HK$200.00 to your Associated Balance when it falls below HK$20.00, your payment method will be charged HK$200.00 and HK$200.00 will be added to your Associated Balance each time it falls below HK$20.00.

The payment method charged is the default payment method you have on file with Apple Media Services. If your default payment method is updated, the updated payment method will be charged. If we cannot charge your payment method for any reason, another payment method on file may be charged or, if that is not available, it may result in your Associated Balance not being funded.

We reserve the right, in our sole discretion, to pause or disable Auto Reload. This may occur if there is fraud, misconduct, illegal behavior, inactivity, maintenance, a change in law, a need for verifying information, a problem with the payment method on file (such as expiration or insufficient funds), or if the functionality is no longer offered, your Associated Balance reaches a limit set by law or regulation, or for other reasons.

Restrictions: Store Credit or Associated Balance is not redeemable for cash and cannot be returned for a cash refund (except as required by law); exchanged; resold; used to purchase Gifts or Gift Cards; used for purchases on the Apple Online Store; or used in Apple Retail Stores. Gift Cards and Content Codes can only be used to purchase content from the Services. Unused Associated Balances are not transferable. Apple may provide you with information about the redemption status of any Store Credit you purchase.

Store Credit and Content Codes purchased in Hong Kong can only be redeemed into an Account in Hong Kong, its territories, and possessions.

If you choose to delete your Apple Account, you must spend your Associated Balance prior to closing the account.

Risk of Loss: Apple is not responsible for lost or stolen Store Credit, Associated Balance or Content Codes. Risk of loss and title for Store Credit, Associated Balance and Content Codes passes to the purchaser in Ireland upon electronic transmission to the recipient.

Apple reserves the right to close accounts and request alternative forms of payment if Store Credit, Associated Balance or a Content Code is fraudulently obtained or used on the Service.

Limitation of Liability; Disclaimer of Liabilities APPLE AND ITS LICENSEES, AFFILIATES, AND LICENSORS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO STORE CREDIT, ASSOCIATED BALANCE CONTENT CODES, OR THE  APP STORE, APPLE MUSIC, OR APPLE BOOKS, INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT THAT STORE CREDIT, ASSOCIATED BALANCEOR A CONTENT CODE IS NONFUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH STORE CREDIT, ASSOCIATED BALANCEOR CONTENT CODE. THESE LIMITATIONS MAY NOT APPLY TO YOU. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY ALSO HAVE ADDITIONAL RIGHTS.

Waiver and Indemnity BY USING STORE CREDIT, ASSOCIATED BALANCEOR THE SERVICES, YOU AGREE, TO THE EXTENT PERMITTED BY LAW, TO INDEMNIFY AND HOLD APPLE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND LICENSORS HARMLESS WITH RESPECT TO ANY CLAIMS ARISING OUT OF YOUR BREACH OF THIS AGREEMENT, YOUR USE OF STORE CREDIT, ASSOCIATED BALANCEOR THE SERVICES, OR ANY ACTION TAKEN BY APPLE AS PART OF ITS INVESTIGATION OF A SUSPECTED VIOLATION OF THIS AGREEMENT OR AS A RESULT OF ITS FINDING OR DECISION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED. YOU AGREE THAT YOU SHALL NOT SUE OR RECOVER ANY DAMAGES FROM APPLE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND LICENSORS AS A RESULT OF ITS DECISION TO REMOVE OR REFUSE TO PROCESS ANY INFORMATION OR CONTENT, TO WARN YOU, TO SUSPEND OR TERMINATE YOUR ACCESS TO THE SERVICES, OR TO TAKE ANY OTHER ACTION DURING THE INVESTIGATION OF A SUSPECTED VIOLATION OR AS A RESULT OF APPLE'S CONCLUSION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED. THIS WAIVER AND INDEMNITY PROVISION APPLIES TO ALL VIOLATIONS DESCRIBED IN OR CONTEMPLATED BY THIS AGREEMENT.

Governing Law: Except as to the extent expressly provided in the following paragraph, this Agreement and the relationship between you and Apple shall be governed by the laws of the State of California, excluding its conflict of laws provisions. You and Apple agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Santa Clara, to resolve any dispute or claim arising from this Agreement. If (a) you are not a U.S. citizen; (b) you do not reside in the U.S.; (c) you are not accessing the Service from the U.S. and (d) you are a citizen of one of the countries identified below, you hereby agree that any dispute or claim arising from this Agreement shall be governed by the applicable law set forth below, without regard to any conflict of law provisions, and you hereby irrevocably submit to the non-exclusive jurisdiction of courts located in the state, province or country identified below whose law governs.

If you are a citizen of any European Union country or Switzerland, Norway or Iceland, the governing law and forum shall be the laws and courts of your usual place of residence.

PROMOTIONAL PROGRAMS

From time to time, we may, in our sole discretion, run promotional programs associated with Store Credit (“Promotions”). Promotions may be run by Apple or by a participating retailer (“Qualifying Retailer”).

Terms and Conditions of a promotion may be changed or modified at any time without notice to you.

Customers who redeem Store Credit purchased during a Promotion in Hong Kong, its territories and possessions may be eligible to receive a monetary or content bonus (“Bonus”) upon redemption of the Store Credit into your Associated Balance in the Services during the promotional period.

Promotion Period: Bonuses are only available during the promotional period, as defined by the Promotional terms and conditions, and while supplies last. Bonus must be redeemed into an Account by the end of the redemption period, as stated in the Promotional terms. You must be an individual end user located in the Territory to obtain the Bonus and Apple reserves the right to deny the Bonus to end users located outside the Territory. Apple or the Qualifying Retailer may modify or end a Promotion at any time, for any reason.

Restrictions: From time to time, the Services may run Promotions. Promotions may be limited by account type, device, family status or payment method associated with your Apple Account. One Bonus per Apple Account unless otherwise stated.

Bonuses received as a result of a promotion are promotional and have no cash value.

Redemptions of Qualifying Cards are subject to the terms and conditions of the Services and Store Credit. Bonuses are not eligible for refund or exchange.

Promotional Terms and Conditions do not alter, in any way, the terms and conditions of the Services nor the Gift Cards.

Your bonus is personal to you and may not be sold, transferred or assigned to, or shared with, family, friends or others, or used by you for any commercial purpose.

This offer is void where prohibited or restricted by law.

Last updated: October 15, 2024